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15 REASONS TO CHOOSE ICDSOFT AS YOUR HOSTING PROVIDER |
| Decide yourself what it comes down to when choosing a hosting company. Is it the server security or availability? Or the quick and proficient support for technical questions? Or is it about the hosting plan services and features? We'll provide you with 15 reasons to choose ICDSoft as your hosting provider: |
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| Customers from over 140 countries rely on us |
 More than 70% of our clients were referred to us through our existing customers – this is undoubtedly proof that they are satisfied and our service is more than good. We host over 100 000 domains and have customers from over 140 countries around the world. Our company has proven itself as a leading hosting provider on the global market and offers web hosting services since 1999. |
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| No risks at all |
 We offer an unconditional 100-day money-back guarantee on our hosting service. If for any reason you decide to cancel your account within the first 100 days, simply notify eu.ICDSoft.com - via e-mail (sales at icdsoft.com) or by using the ticketing system at SureSupport.com - and we will promptly refund all the fees you have paid, except those for domain name registration, which are nonrefundable. Arrangements can be made to transfer your domain name to a new provider. |
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| Start your own webhosting business |
 We have everything you need to start your own web hosting business - secure, feature-rich and easy-to-use control panel, very fast and stable servers with great network connectivity, and a reseller interface that allows you to easily manage all accounts you have purchased with us. We even offer top-quality technical support for your customers at no additional price for you or them. You only need to have at least one hosting account with us, in order to use our discount as a reseller. The second, third and so on hosting plans will be 20% to 70% cheaper. |
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| 24/7 technical support |
 Technical support around the clock - this is one of the most important factors for the clients of any hosting provider. Superior customer service is our highest priority at ICDSoft. Our highly-skilled technical support team is always ready to help. Usually, you will receive an answer to your technical inquiry within several minutes and you are guaranteed a less than 1-hour response! Our team is available even on holidays like Christmas and New Years Eve. |
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| Server |
 Our servers are specially designed for our hosting environment. Built with the most reliable server components, they are with 2x Quad-core Xeon processors, 8 GB RAM and RAID 6 disk arrays. The hot-swap HDDs, power supply units and cooling fans allow repairs/replacement of these components while the machine stays online. This design brings the hardware reliability to the highest level. |
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| Availability |
 For each hosting server at ICDSoft we have set up two other identically configured ones. There is a backup server used for the daily backup of all customer data. It can replace the operational server in a few minutes. In this case a spare server is ready to replace the backup server. Thus we guarantee a 99.9% uptime. We understand your Internet business is of utmost importance and give our best to provide you with full access: at anytime of day and night, 365 days a year.
ICDSoft's network that connects the servers to the Internet – routers, switches and wiring – is double secured, as both connections operate independently and parallel. Even if one of the connections drops out, the second would ensure the connectivity of the servers without even letting our customers be aware of it. |
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| Data centre |
 Our servers are located in the Equinix data centre in Frankfurt. As one of the leading data centre providers worldwide with a network upon four continents, our partner Equinix takes care of the stable and rapid transfer of your data. |
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| MySQL, Perl, PHP, Python, Ruby and TCL |
 We always do our best to provide our customers with the latest and most stable versions of available programming languages. We offer support for Perl, PHP5, Python, Ruby and TCL. We also support MySQL database. |
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| Control Panel |
 ICDSoft provides a reliable and unique Control Panel with many functions, specially designed by our programmers for our environment. We do not use third party programs for our hosting solutions, but constantly improve the capability of our own software. |
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| Unlimited e-mail accounts |
 With ICDSoft, you can have an unlimited number of e-mail accounts with each domain name you host with us. Our mailing system allows you to configure custom auto-responders for each mail account as well as automatic forwarding to one or more e-mail addresses. Also, our mail servers allow you to manage each mail account via POP3 or IMAP locally from your machine. |
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| E-mail access made easy |
 Each ICDSoft account comes with a complete Webmail solution, so you can check your e-mail anytime, anywhere. Your mailbox has its own address book, basic and advanced e-mail filters. You can view, compose, forward, save, and edit your messages, as well as set privacy options and customize other features. |
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| Own domain name |
 You can benefit greatly from establishing your own domain name on the internet. With ICDSoft every new customer can get a low cost .de, .eu, .com, .net, .org, .us, .biz or .info domain name registration that comes along with the hosting account. You even get the .eu domain name for free (when ordered together with a hosting plan). |
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| Spam |
 Spam is a nuisance for all of us, and for some it causes serious and costly disruptions of their web enterprises. At ICDSoft we are not letting the spammers call the shots.
Your first line of defence are our mail filters which selectively bounce messages based on the content of their email headers. For more power use SpamAssassin to scan your incoming mail and determine the probability of a mail message being spam. Enabling SpamAssassin globally makes it process any message sent to your domain, while enabling it per user will make it scan only the messages destined for a particular mailbox. |
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| Daily backup |
 We perform a daily system backup (the content of your web site, the MySQL databases and the messages in your mailboxes) and keep the data for seven days. If you delete something that you need, you can easily recover it with a few clicks. |
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| Easy and secure payments |
 Keep your finances under control and stay flexible. We do not charge your credit card directly, and provide you with the most common methods of payment so you can easily and comfortably pay your bill. |
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